AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Wed Sept 25 2019 21:51:35

Amazon Continues Seller Suspensions without Warnings

By: Ina Steiner

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After Amazon changed its agreement with sellers over the summer, merchants believed the marketplace would give them 30-days' notice before suspending their accounts, according to Business Insider. But sellers are still being suspended without notice, according to the publication.

In July, Amazon announced changes to the Business Solutions Agreement. It gave Amazon the right to terminate seller accounts with 30 day's notice. However, it said it could "suspend or terminate" sellers use of its services immediately under various circumstances. 

The change to the Business Solutions Agreement came after Amazon reached a deal with Germany's anti-trust authority, the Bundeskartellamt, to ... Read More

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Sun Sept 22 2019 16:47:26

US Postal Service Tests No-Box Returns

By: Ina Steiner

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The US Postal Service is running a test that allows buyers to mail back product-returns to merchants without their original packaging. But is it a good idea?

If the concept sounds familiar, it's because Amazon offers its customers this service already, allowing them to drop off products at Amazon physical stores (Amazon Books and Amazon 4-star); Kohl's; Whole Foods Markets; and The UPS Store.

Amazon controls which items can be returned this way - customers must first get a QR code from the Amazon Return Center online. That's also how it works for the USPS test - buyers ... Read More

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Tue Sept 17 2019 21:05:16

Risk as Etsy Revs up Free Shipping Strategy

By: Ina Steiner

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As promised, Etsy is marketing "free shipping" to entice shoppers to come to Etsy, and an example of that strategy came on Thursday in the form of a blog post targeting buyers. Etsy resident trend expert Dayna Isom Johnson published the following post featuring the title, "It's Here! More Free Shipping Than Ever! The wait is over!"

"Just in time for the holiday season, shoppers on Etsy can now receive free shipping to the US from participating shops when spending $35 or more at that shop. Shoppers can easily uncover items that are eligible to ship free by using the ... Read More

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Sat Sept 14 2019 23:21:49

Amazon FBA Repackaging Service No Longer Optional?

By: Ina Steiner

 

Amazon offers a "repackaging" service for sellers who use its FBA fulfillment service. "The FBA Repackaging Service allows Amazon to repackage your eligible customer returns so they can be sold as new." It may sound good in theory and may be good for some types of products, but given Amazon's low tolerance for buyer complaints, sellers worry about leaving repackaging in the hands of warehouse workers. 

Sellers had been able to opt out of repackaging. However, a seller noticed a change in the program this weekend - they wrote, "FBA repackaging service is gone when you go into your Fulfillment by Amazon setting ... Read More

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Fri Sept 13 2019 19:50:35

Postage Stamp Rate Hike to 55 Cents Ruled Unlawful

By: Ina Steiner

 

One determined person can make an impact. Douglas Carlson, a self-professed postal watchdog, challenged the Postal Regulatory Commission (PRC)'s approval of a 10% increase in the cost of a Forever postage stamp that took effect in January. On Friday, he found vindication.

The US Court of Appeals for the DC Circuit ruled that the five-cent price increase to 55 cents did not
meet the Administrative Procedures Act (APA) requirements for reasoned decision-making.

Carlson had filed a petition in December for review of the PRC's order approving the USPS plans to raise the cost of a one-ounce, stamped, First-Class letter from 50 cents to 55 cents. 

In a ... Read More

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